Dear Anonymous Commenter who left a nasty comment at 11:10 p.m. on Friday night:
Unfortunately, you had too many f-bombs and b-words in your comment for me to allow it on this site. One previous f-bomb comment was enough for me to let through already.
You accused me of planing (I think you meant planning) this whole thing for money. I think you're missing something here. I drove up to the window and explained that I couldn't use the speaker and ordered two small milkshakes, one vanilla and one chocolate.
If Mr. Steak 'n Shake Manager had simply taken my order and given me the milkshakes, I would have been merrily on my way with a happy son by my side, with both of us enjoying our treat. Even if Mr. Manager argued and then completed the order and we had gotten our shakes, it would have been just another bad day at the drive thru and I don't think the TV stations nor WLS Radio would have picked this up. Unfortunately, Mr. Manager's actions and denial of service turned this into a different result.
As for what's going to happen after this, I do not know. We have a meeting with Steak 'n Shake's representatives and I would like to see improved access at their restaurants.